Harry Hoot is legally not liable for delays in delivery that are beyond our control or product/s lost or damaged in transit. However if you contact us within 10 working days of order placement we will work with you to offer a store credit or arrange a replacement item to the value of the damaged or missing item/s. We want our customer to be absolutely delighted with their online shopping experience at Harry Hoot.

If you require our products on an urgent basis or have specific delivery requirements, please email us at info@harryhoot.com.au so that we can work with you to see what is achievable within the timeframe.